Safe Gaming

Responsible Gaming — A Healthy & Safe Gaming Experience at nbje

Gaming should be fun — not a burden. nbje is always by your side to make sure playing stays within the bounds of entertainment.

🤝

Nbje's Responsible Gaming Commitment

We are committed to ensuring that nbje always maintains a safe, fair, and responsible gaming environment. Your well-being matters to us more than any financial gain.

Internationally Licensed Strict 18+ Age Policy Enforced 24/7 Support Centre Benefits of Setting a Spending Limit
Responsible Gaming Tools & Features

Tools nbje provides to keep you safe

Spending Limit

Set your own deposit limits — daily, weekly, or monthly. If you reach your limit, the system will automatically stop you.

Session Time Limit

Decide in advance how long you'll play in one session. When your time is up, nbje will alert you and remind you to take a break.

Cooling-Off Period

Need a break? Pause your gaming for anywhere between 24 hours and 30 days. You won't be able to log in during this period.

Self-Exclusion

If you want to take a long-term break, you can exclude yourself for 6 months to 5 years. Your account will be completely inactive during this period.

Loss Limit

Set a loss limit for yourself — a point at which you stop playing after losing a certain amount. This is an important tool for your financial security.

Expert Support

If signs of gaming addiction appear, our trained support team is ready to assist you and guide you toward professional advice.

What We Mean by Responsible Gaming

nbjeAt -, we believe gaming is entertainment — not a profession or a source of income. Responsible play means enjoying yourself within your means, not desperately chasing wins, and accepting losses gracefully.

Many people in Bangladesh see online gaming as a source of fun — and that's perfectly fine. But it's easy to lose track of when that fun starts to become a problem. nbje - wants you to stay informed and enjoy safely.

Core Principles of Responsible Gaming:

Only Play with Disposable Money

Never use money set aside for household expenses, rent, or your children's education for gaming. Only play with funds you can afford to lose without it affecting your life.

Stay Focused on Your Goals

Before you start playing, decide — how much I'm willing to lose today before I stop, and how much I need to win before I stop. Sticking to these rules keeps you in control.

Take Regular Breaks

Don't play for hours on end. Take a 10–15 minute break every hour. Have some tea, go for a walk, spend time with your family.

Don't play on impulse

Gaming when you're angry, frustrated, drunk, or lonely is a serious risk. If you're not in a good headspace, step away from the games.

Don't Chase Your Losses

"One more win and I'll be even" — this is the most dangerous mindset. Never chase your losses.

🔍
Check Yourself

Ask yourself the following questions. If most of your answers are "Yes", please seek help.

1

Can't stop playing even when you've gone over budget?

2

Do you place bigger bets trying to win back what you've lost?

3

Have you lied to family or friends about your gaming?

4

Do you feel uncomfortable, anxious, or irritable when you're not playing?

5

Do you find gaming more important than work, studies, or family?

6

Have you borrowed money or dipped into your savings to fund gaming?

7

Have you tried to cut back or quit gaming but been unable to?

✅ If you answered "Yes" to 3 or more questions: Please contact our support team or use the self-exclusion option.

Recognize the Warning Signs

Gaming addiction develops gradually. Be alert if you notice the following signs, and seek help.

Continuing to game despite financial difficulties

Gaming is straining your relationships with family or friends

Less sleep, less food — gaming on your mind constantly

Unable to concentrate at work or on your studies

Borrowing money or stealing to fund your gaming

Losing makes you feel out of control

Unable to feel at peace without gaming

⚠️ Please note: These signs are not a sign of weakness — they are a health issue. Seeking help takes courage.

Limit-Setting Guide

The following limits can be set on nbje. Update them anytime from your account settings.

Limit Type Duration Effective From
Deposit Limit Daily / Weekly / Monthly Instant
Loss Limit Daily / Weekly / Monthly Instant
Session Time Limit Per session Instant
Cooling-Off 24 hours – 30 days Instant
Self-Exclusion 6 months – 5 years Within 24 hours
Permanent Closure Indefinite 7 business days

⚠️ Please note: Decreasing your limit takes effect immediately, but increasing it takes 24–72 hours to apply.

How Self-Exclusion Works

When stopping feels difficult, this tool is your best ally

📱
Step 1 — Submit Your Request

Go to your account settings or contact our support team to request self-exclusion.

⏱️
Step 2 — Choose Your Duration

Choose from 6 months, 1 year, 2 years, 5 years — or permanently.

🔒
Step 3 — Account Suspended

Your account will be fully deactivated within 24 hours. Logging in will not be possible during this time.

✅ Important information: During self-exclusion, no promotional emails or SMS messages will be sent to you. Your balance remains safe and will be available to you once the period ends.

Frequently Asked Questions about Responsible Gaming

Yes, your balance is completely safe during self-exclusion. Once the period expires, you can log back into your account and withdraw your balance.

A Cooling-Off period is a short-term break (24 hours to 30 days) that is lifted automatically once it expires. Self-Exclusion is long-term (6 months to 5 years, or permanent) and cannot be cancelled during this period.

Decreasing your limit takes effect immediately. However, increasing it requires a waiting period of 24 to 72 hours — a measure designed to prevent impulsive overspending.

Typically, only the account holder can make this request. However, in serious circumstances, family members are welcome to contact our support team — we will do our best to assist.

If gaming seems to be affecting your daily life, relationships, or finances — it's time to seek help. Go through the self-assessment questions at the top of the page and feel free to reach out to our support team.

nbje strictly enforces an 18+ policy. As a parent, install parental control software on your devices. Keep your password and payment details secure. Talk to your children about responsible online behaviour.
nbje's Responsible Gaming Commitment in Detail

nbjeAt -, responsible gaming isn't just a page or a checkbox — it's the very foundation of how we operate. We believe a happy, healthy player is our greatest asset. That's why, when designing every feature and every offer, we ask ourselves: is this safe for our users?

Every member of our customer service team is specially trained to recognise signs of gaming addiction. If a user's behaviour raises any concern, our team responds immediately.

nbje-'s data analytics system automatically detects unusual gaming patterns — such as sudden large deposits, playing night after night, or placing bigger bets after losses. When such patterns are identified, we proactively reach out.

Talking about mental health is still something many people in Bangladesh find uncomfortable. But nbje - wants you to know — asking for help is what brave people do. Our support team will assist you in complete confidence. No one will know.

Keep in mind — nbjeThe best reason to play at - is fun, excitement, and entertainment. Play as long as it stays enjoyable. The moment it stops feeling fun, stop playing. We're always here for you.

✅ If you need support: Reach us via live chat or write to us at [email protected]. We will help you in complete confidence.

🛡️

Play Responsibly — nbje Is Always by Your Side

Enjoy entertainment in a safe gaming environment. Register today and make use of our responsible gaming tools.

বাংলা